feeding my brain
In 2011, I earned my International French-Argentinian Baccalauréat diploma, with a concentration in English literature.
I went on to study Audiovisual Arts at the National University of Arts. During my studies, I faced significant challenges, including frequent student strikes, budget constraints, and an overwhelming number of courses, all of which deepened my understanding of the complex reality of Argentinian society. Since these challenges weren’t enough, I decided to take on even more by enrolling in optional classes in areas such as art direction for short films, animation, and advertising production for low-budget films.
I eventually graduated in 2018 with a bachelor’s diploma specialized in lighting, camera work, and editing.
I also took complementary classes at the University of Buenos Aires focused on Book Editing, while exploring courses outside the university in graphic design, illustration, and photography.
main takeaways
at the core of it all
launching my career
While studying for my degree in Audiovisual Arts, I began working weekends as a front desk receptionist at a French Boutique Hotel. Growing up, I had spent every summer waitressing at my family’s tea house in a seaside tourist city, so I was already familiar with customer service and greeting guests. I also worked as an admissions counselor for a private university, a role that combined customer relations with sales. It was through these initial experiences that I realized my true strength lies in…
Human Operations
meaning, the optimization of interactions between people in various settings, particularly in roles that focus on customer service, team coordination, and overall experience. It’s about ensuring smooth communication, problem-solving, and maintaining positive relationships, whether between staff and customers or within teams.
In essence, it involves understanding human behavior, anticipating needs, and creating environments where people feel heard, valued and supported, all while keeping processes efficient and organized.
coworking lifestyle
As the Office Manager at AreaTres coworking space, I had the exciting opportunity to bring Human Operations to life in a vibrant and dynamic environment.
My role involved managing invoicing and payments for international clients like Spotify and Airbnb, where I quickly learned the importance of clear and open communication. I made it a point to be proactive—anticipating questions or concerns before they even arose. This way, our clients felt heard and valued, making the process smoother for everyone involved.
Coordinating our cleaning staff and IT crew presented a challenge, as I learned to manage a team effectively. I focused on building strong relationships and implemented regular check-ins to promote open communication. This not only helped maintain a clean and functional workspace but also encouraged a sense of teamwork among the staff.
When it came to organizing events, I embraced the chance to create memorable experiences that resonated with our diverse community. I took the time to understand the unique backgrounds and interests of our clients, curating events that brought people together and sparked meaningful connections. It was rewarding to see how these gatherings enhanced their overall experience at Areatres, turning the coworking space into a true hub of collaboration.
One of my proudest achievements was coordinating the expansion of our main location to double its size, welcoming a tech startup with over 150 employees. It required meticulous planning and seamless collaboration among construction, design, and operations teams. We made it a priority to keep everyone in the loop, ensuring that we were all aligned on our goals. By fostering an inclusive environment and maintaining open lines of communication, I helped ease the transition for the new employees, making them feel supported from day one.
the kiwi life
I left AreaTres and Argentina in March 2020, dreaming of traveling the world, but I ended up unexpectedly settling in New Zealand because of COVID-19. Lucky me, it was a COVID-free island! I spent two wonderful years there, working as a barista, bartender, and manager at a cinema, which really boosted my customer relations skills, resilience, and adaptability. And yes, I also picked kiwifruit from orchards—just another chapter in my adventure!
and now, Valencia
I embarked on a quest to find a permanent city where I could put down roots. I traveled around Portugal and Spain, and it was in Valencia that I truly fell in love. The vibrant culture and beautiful surroundings drew me in, so I quickly found a place to settle in.
Shortly after arriving, I began working as a customer service representative for Dyson’s Benelux market, communicating with clients in French. This role was a great opportunity to refine my language skills and enhance my customer relations expertise.
Soon after, I became Office Manager at Jeff, managing office logistics, coworking operations, and collaborating with HR, Tech Support, and external staff to ensure smooth daily functioning. I also co-organized an international summit in Valencia for all 200 worldwide employees, summarized in the video below.
Within a few months, my efforts led to a promotion to Cowork Lead, where I developed B2B and B2C strategies for lead conversion and customer acquisition. I also hired and trained my own assistant, while still organizing events to promote collaboration and connection among coworkers.
Operations Assistant
After the startup unfortunately faced some difficulties that affected us employees, I had to seek new opportunities and found my way to Arhis. I began as a part-time administrative assistant, and within a few months, I transitioned to a full-time position as Operations Assistant.
In this role, I juggle several important areas that keep things running smoothly. I handle office admin for our Valencia location while also providing global support to our teams in France and Switzerland. My day-to-day involves organizing travel, drafting internal policies, and keeping an eye on the finances. On top of that, I help with HR tasks like onboarding and offboarding, employee relocations, making sure everyone’s happy, and planning events.
I also jump in with marketing, helping out with internal communication and analytics, and I’m involved in our SaaS data protection partnership with Keepit. Plus, I offer language and tech support whenever it’s needed. Being trilingual in Spanish, English, and French definitely comes in handy. I love working with people, and my proactive and multitasking nature helps me handle the many moving parts of my role.
Everything I do is centered around Human Operations —ensuring clear communication, anticipating needs, and creating a space where people feel appreciated and supported. It’s about bringing teams together and keeping things running smoothly and efficiently.